- Developed RCM dashboard to provide weekly insights on key performance metrics to Client
- Added “drill down” tools to facilitate streamlined review of claims, payments, denials and A/R notes to audit billing services
- Expanded business intelligence tool to track operational issues such as
- Patient/provider assignment based on credentialing status
- Frequency of MD visits vs mid-levels for internal standard of care
- Financial cash flow projections as well as per patient per month revenue calculations
